Agency Banking
Agency Banking is a strategic approach to enhance financial inclusion and provide convenient
banking solutions to a broader population.
Functions:
Financial Transactions : Agents facilitate deposits, withdrawals, and transfers.
Bill Payments : Customers can pay utility bills and other services.
Account Management : Agents assist with opening accounts and managing existing ones.
Loan Disbursement and Repayment : Agents handle loan-related transactions1.
Types of Agent Banks:
Retail Agents : Local shops or businesses acting as banking agents.
Mobile Agents : Agents using mobile technology to offer banking services.
Benefits:
Accessibility : Brings banking services to areas without bank branches.
Convenience : Provides a local point of contact for banking needs.
Cost-Effective : Reduces the need for physical bank branches.